The coherence between
staff empowerment and staff retention requires a staff-focused ideology. We provide
our employees with continual opportunities to update their patient care competencies,
and to further develop their language and computer skills. We also offer access
to the most current knowledge in rehabilitation medicine, as well as state-of-the-art
resources. These benefits in turn encourage staff to make individual, ongoing commitments
to renewing their contracts with the City.
Rachid El Khoury,
DO Education Rehab Manager
Extension : 5620000 ext. 4035
Senior Clinical Instructor
Extension : 5620000 ext. 4040
Chooi Imm Teh
Senior Clinical Instructor
Extension : 5620000 ext. 4034
Extension : 5620000 ext. 4032
Computer Instructor/Data Analyst
Extension : 5620000 ext. 4014
All newly contracted employees attend, within
a month from their date of hire, a comprehensive one day program presented by knowledgeable
speakers from the City. Beginning with the history, mission, and vision of the City,
the series of talks covers aspects of employment in the hospital including quality
and risk management, environment of care, infection control, employee health and
benefits, customer service, and concludes with a tour of the City.
New employees also
spend their first few days onsite reviewing highlights of their work, such as the
employee’s position description, the City’s policy and procedure, and standards
for performance improvement, education, and safety, together with their immediate
supervisor. The Staff Development Division monitors this activity and revises the
requirements yearly to ensure currency and relevancy of information
The monthly Annual
Updates program serves to both remind re-contracted staff of City objectives and
goals, and to keep them informed of adjustments made to hospital operations during
the previous year. Presented on the day following the General Orientation and attended
by new staff as well, this program emphasizes emergency procedures, fire prevention,
identification and handling of hazardous materials, and safe management of any special
equipment employees may operate during their work.
To meet the needs of nursing staff and enhance their performance in patient care
delivery, we collaborate with various departments to organize a wide range of programs
and courses. In particular, these offerings serve to better prepare nurses to meet
the challenges of nursing in a multi-cultural rehabilitation setting, and to keep
them updated on current issues in nursing and related fields, thereby promoting
their professional growth.
Among the programs
organized and coordinated by Staff Development are
We schedule a week-long, required Nursing Orientation course every month.
Recently recruited nurses usually complete the curriculum, which emphasizes prior
learning and facilitates adaptation to the City’s environment of quality care, within
their first month of employment. We aim to assess certain core nursing competencies
for continued safe and professional practice.
This course prepares
selected Registered Nurses to be preceptors. It complements the Nursing Orientation
program in that participants, after completing the course, would serve as preceptors,
working alongside the new nursing recruits in the clinical areas. Preceptors provide
guidance and support, and generally facilitate the transition and adaptation of
the new nurses to their workplace and scope of responsibilities, thus ensuring safety
and professionalism. During the course, participants receive input on the essence
of preceptorship, the functions and responsibilities of a preceptor, and are taught
the skills to be effective preceptors.
Rehabilitation Nursing Course
This specialty practice
of nursing focuses on the care of those with disabilities and chronic disorders/conditions.
A wide range of subject matter are covered to equip Registered Nurses with the necessary
knowledge and skills to meet the challenges of caring for clients with a variety
of disabling conditions, enabling nursing to make a positive contribution towards
helping them and their families help themselves.
The Rehabilitation Nursing Course
prepares nurses to be effective members of the interdisciplinary rehabilitation
team. Nurses work in close collaboration with the other team members to provide
safe, coordinated and comprehensive care for improved patient outcomes.
Development of this course brings
us a step closer to realizing our City vision: “To be an Internationally Recognized
Center of Excellence in Rehabilitation and Related Healthcare Services.” Incidentally,
this course is the only one of its kind available in the region.
Pain Management Course
Pain and suffering decrease quality
of life, and unrelieved pain often interferes with patient’s compliance to care.
This short course provides nurses
with knowledge on the multiple dimensions of pain and various modalities for managing
pain, with particular emphasis on nurses’ role in pain management Participants gain
a better understanding and appreciation of the pain experience, as well as the importance
of appropriate and timely management of pain.
in nursing also includes short courses, workshops, and presentations, which we organize
based on the learning needs of our nurses. Among the topics we have covered are:
Basic Pediatric Physical Assessment
Bowel and Bladder Management
- Basic ECG Interpretation
Interpretation of Chest Radiograph
Nutrition Training Program for
The Education and Staff Development Department develops and facilitates the implementation
of rehab training programs. This includes staff competency standards and practice,
performance improvement activities, instruction and teaching of mandatory annual,
quarterly and newly developed projects. We also liaise with other City departments,
and provide consultation to ensure effectiveness of programs. The Rehabilitation
Education program involves local and international guest speakers in various medical
and non-medical fields of expertise.
Functional Outcome Measures or
FIMS (Functional Independence Measures)
Clinical Decisions in Stroke Rehabilitation
Mobilization of the Nervous System
Manual Therapy, Spine and Pelvis
Osteopathic Manipulative Approach
of the Middle Cervical Spine (for physiatrists)
The Craniovertebral Function:
Predisposing Factors to Vascular Insult
Case Study Presentations (Interdisciplinary)
LIFE SUPPORT TRANING
in resuscitation is vital in a healthcare setting, as skillful management of a cardiopulmonary
arrest greatly increases the likelihood of the survivor’s rapid return to health.
All patient-care employees at the City, therefore, receive training in Basic Life
Support (BLS). Additionally, a variety of other programs have been developed to
meet the needs of different kinds of employees. Each program has a theory component,
skills demonstration, and hands-on practice sessions in the Skills Laboratory, after
which our instructors assess participants’ level of learning and competence in the
1.Basic Life Support (BLS)
Physicians, nurses, and therapists
are required to take this course.
Recertification BLS Certified
practitioners recertify before the validity of their certificates expire. Participants
are updated on the latest guidelines and their skills in resuscitation are reassessed;
a theory assessment is also carried
2. BLS Instructor Training Course
BLS programs who have been identified as potential instructors, and who have been
certified as BLS providers for at least 6 months, are encouraged to undergo this
program. Candidates serve as trainee instructors for a predetermined period of time
before being certified as instructors, and after sitting for an exam, are required
to teach at least 4 CPR classes per year in order to maintain the Instructor status.
3. Advanced Cardiac Life Support
Staff working in critical care
areas such as ICU, ER, and OR / RR, must take this course.
4. Pediatric Life Support (PALS)
Staff working in ER and Pediatric
Units must take this course.
5. Community CPR
Staff that are assigned to patient
care areas, but not directly involved in patient care, must take this course.
6. Heart Saver’s Program (HS)
Staff not involved in patient
care may take this optional course.
These programs are developed based
on the guidelines of the American Heart Association and are accredited annually
by the Saudi Heart Association. Certificates are issued upon successful completion
of the program, and are valid for two years.
The City utilizes
English as the language for policy, documentation, and most official business. To
support smooth communication at all levels, we seek to enhance shared features in
the diverse language backgrounds of our multi-cultural staff by offering a selection
of courses for sustained professional development and rapport-building, including
English for Business Communication
In this intermediate
course, we will review general business language and activities in English. With
attention to perfecting grammar, and emphasis on refining sentence clarity, we will
practice professional socializing, telephoning, presenting, meeting, and preparing
Medical Terminology will provide intensive practice in medical word-building,
spelling, abbreviating, and pronunciation to staff with intermediate English skills.
In addition, we will work with the medical vocabulary as found in professional journals,
case reports, and other common contexts
Advanced Medical English
Advanced Medical English
will focus on developing your basic knowledge of medical terminology into fluent
oral and written communication skills. In addition to reading, summarizing, and
discussing journal articles, we will role-play case history scenarios, and will
research, write, and present reports on unique and interesting aspects of healthcare
Good writers become good writers
by writing daily, and by sharing their writing with other writers in a workshop
environment. In this course we will practice the art of writing with an eye to creating
professional documents. From idea to draft to revision to presentation, we will
develop our individual writing processes and our ability to access a writer’s resources.
Come prepared to focus, to write abundantly, and to enjoy.
speak skillfully and with integrity requires not only a distinct vocabulary, but
also a certain inner clarity, and the ability to listen deeply. In this course we
will practice listening and speaking well in a variety of challenging contexts.
Throughout we will consider fluency issues, such as standardized pronunciation and
word choice, conversation dynamics, and how to ask questions. Bring your unique
voice and an open mind.
at the City originate from 26 ethnically-diverse nations. With a staff number of
more than 1,000, we represent a vast body of experiential knowledge, both professional
and cultural. This virtually unexplored terrain will provide the foundation for
our workshop. Through active participation in brainstorming sessions, discussions,
interviews, and presentations, we will consider practical ways for our daily communication
to help create a unique City culture: one capable of meeting the challenges of the
Our computer courses
in Microsoft Office applications will assist secretaries, administrative assistants,
ward clerks, and clinicians in renewing their skills in order to consistently produce
high quality documents and presentations. In addition, we provide instruction in
Adobe Photoshop. All classes are a combination of lectures, demonstrations, and
hands-on training, delivered in a well-maintained IT classroom with modern hardware
Counseling Education for Health Care Practitioners
CEHCP offers psychologists, nurses,
and rehabilitation therapists the opportunity for developing professional skills
to support their performance of whole-person, quality patient care. During this
20 hour course, we will consider a variety of theories and diagnostic tools, we
will discuss readings from the case literature, and we will apply new methods in
practice sessions with two real life cases.